General provisions for transactions

Accounts, payments, cards

• Provisions for current account
• Provisions for payment cards
• Provisions for remote services
• Provisions for basic account
• Provisions for citizen bank cards
• Provisions for automatic invoice payment
• Provisions for regular payments
• Provisions for utility payment commission prepayment card
• Provisions for electronic gift cards

Deposits and safes

• Provisions for term deposits
• Provisions for savings account
• Provisions for child’s savings account
• Provisions for safe deposit box rental
• Provisions for collective safe deposit box rental

Transactions with currency

• Provisions for currency purchase and sale services
• Provisions for purchase and sale of non-cash currency in marginal accounts

General Provisions for transactions

• General provisions for processing client data

Loans

• Provisions for consumer loan

Other regulations

• Regulations on the use of the service “Automatic sending of an account statement” - took effect starting from April 4, 2013 and the last update was on June 1, 2019.