Mastercard Concierge – for the people who know the value of their time


Quality service allows saving not only money but also, which is of much greater value, – time. Norvik Private Banking expands opportunities of its premium service and offers its clients to save time on solving various routine tasks by using Mastercard Concierge Service by Mastercard.

The Concierge Service is a personal assistant available 24 hours a day, 365 days a year, anywhere in the world. The specialists can book a flight or a hotel, provide all the requested information on restaurants and book a table, pick out and arrange the delivery of flowers and gifts. The Service will become a reliable assistant when planning your leisure time and entertainment programme: it will book tickets for concerts, shows, performances and sports events. And, of course, there are always attractive and advantageous special offers for the loyal clients.

The Concierge Service is available for free to all holders of Platinum Mastercards® issued by Norvik Banka; in particular, to the clients who have applied for the Norvik Premium set. For the convenience of the card holders there is a 24h phone line for communication with the Concierge Service where specialists provide service in the Russian and English languages.

The service is provided by Mastercard Concierge in cooperation with the international payment system Mastercard Worldwide. For more information on the terms of Service operation and the list of the services provided please follow the link.