Information on the processing of personal data
Who is processing your personal data?
How does the Bank ensure the lawfulness of the processing of your personal data?
What are the personal data the Bank processes?
How does the Bank receive your personal data?
1. Personal data you provide to the Bank yourself:
2. Personal data obtained by the Bank when you receive the Bank’s services
IMPORTANT: If you have borrowed money, the information on the repayment is included and on whether the payments are made in due time and in full amount.
3. Personal data obtained by the Bank from third parties (incl. external databases)
IMPORTANT: The persons and institutions mentioned above assist the Bank in ensuring provision of services.
For how long does the Bank store your personal data?
IMPORTANT: Upon expiry of the data storage period, your personal data are being destroyed in a secure way.
What are the possible consequences if you choose not to provide your personal data (or other information) upon the Bank’s request?
IMPORTANT: If due to your choice not to provide the Bank’s requested information (incl. personal data) the Bank is unable to implement the policy relating to the fulfilment of regulatory requirements and servicing of your transactions, the Bank will most probably discontinue provision of the services to you.
IMPORTANT: The Bank may request you to submit information that it finds useful for the purposes other than fulfilment of legal obligations applicable to the Bank, performance of an agreement or carrying out measures prior to the conclusion of an agreement. If in such cases the Bank requests you to provide information about yourself, the Bank will previously inform you of the purposes of processing of your personal data and will explain separately whether it is mandatory for you to provide these additional personal data (or any other information) and how it will affect the delivery of service to you.
What are your rights in relation to the processing of your personal data?
IMPORTANT: The Bank is not obliged to provide a client with the copies of the documents at the Bank’s disposal, and the Bank does not provide a client with the information that contains data of a third party. The Bank may provide you with a copy of your personal data in an electronic form, which may be used by you repeatedly, in particular, you yourself may submit it to other institutions or request the Bank to forward it.
2. to amend or delete your personal data:
IMPORTANT: The client is responsible for the accuracy of the submitted personal data (or other information) and for providing the Bank with correct and updated information about the client. The Bank has neither the right to amend the client’s personal data at its own discretion, nor the right to search – at its own discretion – for the client’s personal data in third parties’ databases to keep the Bank’s customer databases accurate and updated.
IMPORTANT: The Bank will not be able to delete the client’s personal data if the laws and regulations provide for a legal obligation to store such personal data or the Bank’s legitimate interests are more important than the client’s rights infringed by non-deletion of the personal data;
3. to limit the processing of your personal data:
IMPORTANT: By exercising the right to limit the processing of your personal data, the delivery of services to you could be limited for some time – i.e. the Bank’s services would be available to you in a limited amount or could even be unavailable for some time.
4. to object to the processing of your personal data:
5. in relation to the automated individual decisions:
How does the Bank process your personal data, taking automated individual decisions?
The Bank uses the automated systems to monitor your financial activities to detect fraudulent or money laundering activities compliant with the regulatory requirements.The automated systems allow the Bank to establish the instances when the client’s account is used in an atypical or unusual way.
IMPORTANT: If the Bank has reasonable grounds to suspect that fraud or money laundering has occurred, the Bank shall be entitled to deny the Customer access to financial instruments, securities, personal safe depository contents and other valuables kept with the Bank.
Whom can your personal data be transferred to?
IMPORTANT: The Bank processes your personal data in cooperation with investment service providers if you have chosen the respective products, therefore under this cooperation your personal data can be communicated to the representatives of these organisations.
Are your personal data being communicated beyond the European Union or the European Economic Area?
Which of the Bank's regulatory documents regulate the processing of your personal data?
The processing of your personal data is regulated and your rights in the field of protection and legality of processing of personal data are protected by:
Are you entitled to submit a proposal or complaint?
Moreover, you are entitled to file a complaint to the Data State Inspectorate regarding the non-compliance of the Bank’s performed processing of personal data with the requirements of the laws and regulations in the field of protection of data of natural persons. A complaint to the Data State Inspectorate may be filed by: