InfoLINE

Find out your account balance on the phone round the clock with just one call!

How do I find out my account balance?

If you want to find out your current account balance

  • Call the free line 6701 1600, 8000 8887.
  • Dial the identification code on your phone keyboard (five digits of your CIF code and four digits given by the bank’s specialist) and the symbol “#”. If the code is entered correctly, the system will notify you of the balance of each current account, specifying the currency.
    For example: your CIF code is А03456 and the four digits given to you upon connection are 2121. Therefore, you should dial the following combination on your phone keyboard: 034562121#.


If you want to find out your card account balance

  • Call the free line 6701 1600, 8000 8887.
  • Dial the identification code on your phone keyboard (six last digits of your card and four digits given by the bank’s specialist) and the symbol “#”. If the code is entered correctly, the system will notify you of the consolidated (credit line included) balance available in the currency of your main card account.
    For example: your payment card number is **********123456 and the four digits given to you upon connection are 5551. Therefore, you should dial the following combination on your phone keyboard: 1234565551#


How to connect InfoLINE?

  • To register for a service, call the 24-hour line:
    in Riga: (+ 371) 6704 1100
    in Moscow: (+ 7 495) 780 04 02
  • Name your CIF code and your voice password.
    After the data check, the bank’s specialist will name your Identification Code, which you will have to memorise!