Internetbank

Fast, convenient and easy to understand! Apply free charge at any of our customer service centres and use bank services securely from anywhere in the world.

  • Available at any place and time
  • Safe and reliable
  • Adapted for smart devices 

The online bank will give you the opportunity to remotely: 

  • Find out the account balance and get an account statement
  • Make a money transfer
  • Convert currency
  • Open deposits
  • Connect to e-Services
  • Set payment limits for different authentication devices
  • Set permission limits for different authentication devices
  • Set dual authorisation for payments (a payment is authorised by one or more authentication devices) 
  • Import payments (from an accounting system to the online bank; available in FidaVista and XML20022 formats)
  • Apply for other bank services 

Internetbank user guides

 

We offer secure and easy-to-use authentication devices

InternetBanka provides a multi-level security system: connecting with the client code, password and login code from the authentication device of your choice.

  • Google Authenticator
  • Code calculator
  • SMS-PIN 

Compare the authentication devices and choose the one that suits you best! 

  Google Authenticator SMS-PIN DigiPass GO3 DigiPass 270/550
Description An application installed on a user-selected device (mobile phone, tablet, computer) Unique code received on the mobile phone by means of SMS Individual electronic device Individual electronic device
Limits For private persons:
  • 40 000 EUR daily
  • 140 000 EUR monthly
For private persons:
  • 40 000 EUR daily
  • 140 000 EUR monthly
For private persons:
  • 40 000 EUR daily
  • 140 000 EUR monthly
    No amount limitations
For legal entities:
  • 70 000 EUR daily
  • 350 000 EUR montly
For legal entities:
  • 70 000 EUR daily
  • 350 000 EUR montly
For legal entities:
  • 70 000 EUR daily
  • 350 000 EUR montly
Code Random 6-digit combination that does not repeat PIN code consists of 8 digits and is valid for 5 minutes from the moment of sending SMS  Random 6-digit combination that does not repeat Random 6-digit combination that does not repeat
Security during authorisation and confirming payments in the system Generates a unique digit code Unique PIN code is sent by means of SMS. Protected by user password. Generates a unique digit code. Device is protected by user password. Generates a unique digit code. Device is protected by PIN code.
Sequence of entering the system Client code
User password
Google Authenticator code
Client code
User password
PIN received in SMS
Client code
Unique digit code
User password
Client code
Unique digit code
Sequence of confirmation of payments User password
Google Authenticator code
PIN received in SMS User password
Unique digit code
Unique digit code
Number of payments that can be confirmed simultaneously 1 1 10 10

 

What if I cannot connect to the online bank?

After 5 failed attempts to login in the online bank, your user account will be blocked. You can unblock it:

  • At any customer service centre of PNB Banka
  • By calling +371 6704 1100

 

Delineation of user rights

1. Who can limit authority of a user whose level is "Manager"?

Nobody.

 

2. How many identification devices with the level “Manager» or “Executor» may be at the Client’s disposal?

The Bank does not limit number of identification devices of different levels used by the Client.

 

3. Can a user with a level “Executor» limit authority of the other users?

No, the user can not. Moreover, a user whose level is "Executor" may not even know that his authority is limited.

 

4. How can I start using the service of delineation of authority?

  • You will need to sign a request on assignment of an appropriate authority level of identification devices which are at your disposal.
  • Upon setting of the respective authority on your identification devices by the Bank, you can sign an application for use of the service of delineation of users’ authority in the system InternetBanka (Menu: Settings-> Authority) and to set the desired authority in the special form of the system (Menu: Settings-> Authority). In future you will be able to change users’ authority as often as you need it.

 

5. How can I see the history of operations performed by my users in the system?

As a user whose level is “Manager» you have an access to all accounts, statements and documents in the archive, whoever performed an operation.